Digital Product Delivery Policy
At YLESI LLC, we strive to ensure a smooth and prompt delivery of all digital products, including our online courses and other downloadable content. Please review our digital product delivery policy below:
1. Delivery Method
All digital products, including online courses and downloadable content, are delivered electronically. Upon successful payment, customers will receive an email containing a link to access their purchased content. This email will be sent to the email address provided at checkout.
2. Delivery Time
Digital products are typically available immediately after the purchase is completed. In some cases, email delivery of access instructions may take up to 10 minutes. If you do not receive the email after this period, please check your spam/junk folder, or contact our support team for assistance.
3. Access to Content
Access to online courses is provided through a secure platform. You will be given login details or links to access the content directly. Please ensure that your login credentials are kept safe, as they are unique to your account.
4. Issues with Delivery
If you encounter any issues with accessing or downloading your purchased product, please reach out to our customer service team at info@k001-academy.com. We will work promptly to resolve any problems.
5. Customer Support
For any questions or concerns regarding your digital product delivery, please contact our support team at info@k001-academy.com. We are happy to assist you with any inquiries.